Our 25 Year Warranty


Go ahead, do your research, and be diligent. At Rikos, we encourage it. Because we know you will be encouraged by our industry-leading, unprecedented 25-year warranty. Our warranty, roughly the same length as the average lifespan of copper piping in domestic hot water systems, reflects our faith in our unique epoxy pipe-lining solution.

Our product and workmanship – including both our epoxy pipe-lining solution and any replacement valves, copper pipes, joints, fittings or stops with which  we outfit your domestic hot water system – are guaranteed to last, free of defects, for the duration of the warranty. Further, the distinctive nature of our application process and patent pending Rikos technology allows us to perform quality assurance checks periodically upon request, through pipe samples, removable pipe sections, endoscopic inspection and water sampling.

The first North American building treated to the Rikos solution was lined over a decade ago. Today, that building, along with every subsequent building in which we have applied our solution, remains free of pinhole leaks and has yet to require a warranty claim.

At Rikos we don’t simply aim for perfection in our work and product. Our years of experience, and the superiority of our trained and dedicated crew allow us to demand perfection in our work and product. Expect nothing less when trusting Rikos to provide you with a complete, well-engineered solution to your pinhole leak problem.

 


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TECHNICALLY SPEAKING

Except as prohibited or modified by applicable law, the following limited warranty is made in lieu of all expressed or implied rights, warranties or conditions, statutory or otherwise, including, but not limited to implied warranties of merchantability, fitness for a particular purpose and the provision of or failure to provide adequate or any support services:

Rikos Ltd. hereby warrants to the property owner that:

1. Rikos Epoxy Pipe Lining, when installed by Rikos Ltd. or its authorized dealers for use in domestic, potable hot water risers, shall be free from defects in materials and workmanship for a period of twenty-five (25) years from the date of the substantial completion; and

2. Additional non-lined materials including, but not limited to, valves, fittings, joints and stops, when installed by Rikos Ltd. or its authorized dealers shall be free from defects in materials and workmanship for a period of twenty-five (25) years from the date of substantial completion.

Rikos Ltd.’s only obligation shall be to repair or replace, at its sole option, such quantity of the lined pipe or additional materials proved to be defective. This warranty gives you specific legal rights. You may have others, which vary from state or province to state or province.

To the maximum extent permitted by applicable law, neither Rikos Ltd. nor its authorized dealers shall be liable for any injury, loss or special, incidental, direct, indirect or consequential damage whatsoever (including, without limitation, damages for loss of income or other pecuniary loss howsoever caused) arising out of the use or inability to use the lined system (either alone or in combination with other systems or materials) or the provision of or failure to provide support services, even if Rikos Ltd. or its authorized dealers have been advised of the possibility of such damages. Because some states and provinces may not allow the exclusion or limitation of liability, the above limitation may not apply to you.

The foregoing may not be altered except by an agreement signed by the duly authorized officers of Rikos Ltd. Any disputes arising out of the foregoing shall be governed by the laws of the Province of Ontario and the laws of Canada applicable therein and the user consents and attorns to the exclusive jurisdiction of the Courts of the said Province.

 

December 12th, 2013 RIKOS
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